Pharma CRM & Omnichannel Engagement consultant (Belgium based)

Pharma CRM & Omnichannel Engagement consultant (Belgium based)

At valantic, we are always looking for talent to advise and support our customers that are going through their transformation towards omnichannel customer engagement. With pharma and Life Sciences as our key focus industry, we are looking for people with a passion for HCP and Patient engagement.

Have you worked with or for a life sciences company? Have you been actively involved in the digital transformation of commercial business processes? Do you have a knack for translating complex challenges into simple solutions? Then we would certainly like to connect with you, as we are looking for someone just like you to join our pharma and life sciences consultancy team.

Your skills include

• Customer centricity and customer experience are engrained in everything you do.
• You have a passion for improving business processes and designing solutions that make life easier for internal and external stakeholders
• You are very familiar with the unique commercial business processes in pharma and life sciences and worked directly with commercial and IT departments in one or more pharma companies for the last 5+ years
• You have deep functional expertise in one or more CRM or Customer Engagement related products, preferably Salesforce.com, Veeva or IQVIA
• You feel confident in working directly with commercial business partners to define, design and implement processes and solutions in line with business priorities
• You are a strategic thinker, with strong analytical, problem solving and investigative skills
• You are a true partner with your colleagues and customers, aiming to maximize value for all.
• You are driven, motivated, passionate, and committed
• You are fluent in English. Dutch and/or French are an asset.

What we offer

As a modern company, we value the wellbeing of our employees and want them to have a good balance between their career and personal life. We offer our employees a personal career path in an inspiring and fun environment. The compensation package in line with our culture, where reward & recognition is both based on the company and the individual’s growth. It contains the following:

• Gross salary
• Variable salary (based on individual and company criteria)
• Holiday pay, 13th month
• Net allowance, meal vouchers
• Company car/mobility plan, laptop, mobile subscription
• Hospitalization insurance & Group insurance
• 32 holidays: 20 regular holidays, 40-hour work week with 12 compensation holidays
• An inspiring work environment with professional and involved colleagues.
• Opportunity to continuously learn, grow and develop your career Aside from this we also provide a lot of indirect benefits (e.g. year end gifts, team building activities, yearly skitrip, …). The variable salary can be used for bike leasing, additional insurances, discount cards, etc

We have offices in Mortsel, Hasselt (Corda Campus) & Aalst. We are flexible in working location depending on both customer, company and personal needs.

INTERESTED TO JOIN? Are you looking for a new challenge in an inspiring and fun environment? Apply now!

In case you have any questions or want to know more on the role, you can contact Rebecca Stevens via Rebecca.stevens@cpt.valantic.com or people@cpt.valantic.com.